Terms and Conditions

    Delivery and Payment Terms

    We aim to dispatch products within 3 business days of receiving your order if the item is in stock.

    For delivery please allow up to 5 working days for delivery in the UK, and up to 10 days for International delivery.

    If you would like to see more information on our delivery charges please go to Delivery & Returns

    All items must be paid for in full before any product will be dispatched.

     

    Returns

     

    If for any reason you are not completely satisfied with an item please return it to us for exchange or a full refund within 14 days. The item must be returned to us unused and in its original condition and packaging.  We do not refund delivery charges on returns.

    All returns must be delivered to us within 14 days of when the item was received by you. Returned items are the responsibility of the buyer and we recommend you use a trackable mail service.

    If you have ordered a bespoke item and look to return it, we will only refund you in exceptional circumstances.

     

    Return address; Marie Murphy Studio, 38 Scarcroft Road, York, YO23 1NF

     

    Payment Options

    We use Shopify to host our website and within that we use Paypal to process payments. If a payment cannot be authorised for any reason we will tell you. Ordered goods will only be dispatched when the payment has been processed successfully.

     

    Prices

    We reserve the right to alter prices at any time, in either direction. We are not currently VAT registered, but reserve the right to introduce VAT in the future. Any price changes will be confirmed to you at the time of ordering.

     

    Availability of Goods

    All items are subject to availability. We aim to keep waste to a minimum by having small production runs as and when they are needed. This is one of our environmental aims. We will inform you as soon as possible if goods you have ordered are not available.

     

    Cookies

    This website uses cookies. We use cookies to personalise content and ads, to provide social media features and to analyse our traffic. We also share information about your use of our site with our social media, advertising and analytics partners who may combine it with other information that you’ve provided to them or that they’ve collected from your use of their services.

    Cookies are small text files that can be used by websites to make a user's experience more efficient.

    The law states that we can store cookies on your device if they are strictly necessary for the operation of this site. For all other types of cookies we need your permission.

    This site uses different types of cookies. Some cookies are placed by third party services that appear on our pages.

    Your consent applies to the following domains: www.mariemurphystudio.co.uk

    Your current state: Allow all cookies (Necessary, Preferences, Statistics). 

     

    Copyright

    All rights, including copyright, for this website are owned by or licensed to Marie Murphy Studio. Any use of this website, its images or content, including copying or storing it or them in whole or part, other than for your own personal, non-commercial use, is prohibited without the permission of Marie Murphy Studio.