Terms and Conditions
Delivery and Payment Terms
We aim to dispatch products within 3 business days of receiving your order if the item is in stock.
For delivery please allow up to 5 working days for delivery in the UK, and up to 10 days for International delivery.
If you would like to see more information on our delivery charges please go to Delivery & Returns
All items must be paid for in full before any product will be dispatched.
If for any reason you are not completely satisfied with an item please return it to us for exchange or a full refund within 14 days. The item must be returned to us unused and in its original condition and packaging. We do not refund delivery charges on returns.
All returns must be delivered to us within 14 days of when the item was received by you. Returned items are the responsibility of the buyer and we recommend you use a trackable mail service.
If you have ordered a bespoke item and look to return it, we will only refund you in exceptional circumstances.
Return address; Marie Murphy Studio, 38 Scarcroft Road, York, YO23 1NF
We use Shopify to host our website and within that we use Paypal to process payments. If a payment cannot be authorised for any reason we will tell you. Ordered goods will only be dispatched when the payment has been processed successfully.
We reserve the right to alter prices at any time, in either direction. We are not currently VAT registered, but reserve the right to introduce VAT in the future. Any price changes will be confirmed to you at the time of ordering.
Availability of Goods
All items are subject to availability. We aim to keep waste to a minimum by having small production runs as and when they are needed. This is one of our environmental aims. We will inform you as soon as possible if goods you have ordered are not available.
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