Deliveries & Returns

Delivery

We aim to dispatch within 3 business days of receiving your order if the item is in stock.

For delivery please allow up to 5 working days for delivery in the UK, and up to 10 days for international delivery.

If you need your items sooner please do get in contact.

 

UK Delivery 

We charge a flat rate depending on the value of the item you are ordering.

Value of item                   Postage Cost 

£0 - £15.00                        £2.50

£15.01 - £49.99                £4.50

£50.00+                            Free Shipping

£250+                               Free Shipping - Signed for

 

 

International Delivery

Value of item                                                           Postage Cost 

 £10.00- £35.00                                                        £4.50

 

£36.00+

International Tracked and Signed for - Europe       £15.00

3-5 working days

 

£36.00+

International Tracked and Signed for                       £20.00    

Rest of the world. 5-7 working days

 

 

£36.00+

International Signed for - Europe                             £12.00

3-5 working days

 

£36.00+

International Signed for - Rest of the world             £16.00

5-7 working days

 

Returns

All our items are handmade in the UK. However, if for any reason you are not completely satisfied with an item, please return it to us for exchange or a full refund within 14 days. The item must be returned to us unused and in its original condition and packaging. We do not refund delivery charges on returns.

All returns must be delivered to us within 14 days of when the item was received by you. Returned items are the responsibility of the buyer and we recommend you use a trackable mail service.

If you have ordered a bespoke item and look to return it we will only refund you in exceptional circumstances.

 

Return address: Marie Murphy Studio, 38 Scarcroft Road, York, North Yorkshire, YO23 1NF